Manuka Honey USA is the First and Original Manuka Honey
Company in the United States.
Honey USA - History:
Manuka Honey USA is the First and only Original
Manuka Honey Company in the USA.
The whole "honey idea"
started on the romantic Oregon Coast,
when the dedicated business owner opened the
retail store called "West Coast Honey Stop" in Florence,
Oregon - that's where you Stop for Honey on the West
Locals and tourists from around the
world visited the "West Coast Honey Stop"
to sample over 20 different kinds of honeys and 10
honey mustards at the famous "Honey Bar", before
deciding what to purchase.
The store also sold local
coastal honey, honey glazed salmon, honey glazed
beef jerky as well as postcards, placemats, maps,
books and paintings from local artists for the
booming tourist industry on the Oregon Coast. After
other industries, such as fishing and lumber generated
less and less revenue for Oregonians, the Oregon
Coast is broadening it's economy with tourism,
building new hotels, restaurants, casinos and
It didn’t take long
for word to get around, and soon the "West Coast
Honey Stop" enjoyed thousands of repeat customers
who flocked to the Oregon Coast for many
recreational reasons such as whale watching, wild
mushroom picking, blackberry season, blue berry season, and quite
plainly to visit the Oregon Coast for it’s majestic
and rugged beauty.
The ocean waves clash up against
large boulders lined up near the shore line, and can
produce gigantic splash waves ranging from 15-30 yards
(!) high, especially after a Tsunami in Japan…
Oregon Coast, and especially Florence in particular, is
world-famous for it's Dune Buggy Rides, offerered on over 50
miles of natural, wild Oregon Dunes, reaching from Florence to Coosbay.
From day 1, The
"West Coast Honey Stop" owned it’s own
Toll-Free Number 1-800 395 2196, printed on every
label and sticker to this day. In 1994 the "West Coast Honey Stop" launched it’s very first website. The "website" existed of a scanned image of the pricelist, the toll-free order number
and e-mail. The same email is still valid and in use today
The "West Coast Honey Stop" served both
retail, wholesale and mail-in orders for 9 years from it's
Oregon Coast location. Online the name changed from
"West Coast Honey Stop" to
"Manuka Honey USA" in 1994.
Since 2003, "Manuka Honey USA" no longer
operates a retail
store, the company is now an 'Internet Only' company
serving it's clients from the
warehouse in Orlando Florida.
There is no public access to the Orlando Warehouse, all orders are shipped.
Sign up to our free montly newsletter to be the first to know when we have customer only special sales and discounts, learn more about the many uses of manuka honey, answering your questions and much more.
Besides Manuka Honey Products, we now also offer Manuka
Honey Body Products for skincare.
WORD OF CAUTION - when placing orders online!
Not all companies are reputable and honest...
After having been in the Manuka Honey and Manuka Honey Body Product industry for almost 20 years, naturally there is now a growing number of other
companies offering similar products from New Zealand.
Not all producst are actually produced in New Zealand anymore. Many products are now being produced in the USA, but marketed with nature pictures from New Zealand, clearly giving the impression that the product and its ingredients are pure, raw, natural and sourced from New Zealand's rich soil, clean air, clean water, raw nature.
The reason we mention this new development of "New Zealand" products being produced in the USA, is because the more ingredients are implemented into a manuka product that were not sourced from New Zealand, the more likely such ingredients could potentially be contaminated with antibiotic residue, harsh chemicals, pesticides and other unwanted substances.
So when you purchase products from US manufacturers that use New Zealand nature pictures as a backdrop for marketing purposes - beware. Ask specific questions.
We have seen many companies come
and go online since 1994. Most companies are the in the business of "making as much money possible", whereas Manuka Honey USA and its staff demonstrate true compassion for the customer's needs.
of Caution – know who you are dealing with…
Every so often, new
companies are moving in on the manuka market in the
US, that have been around for a very
short time, sometimes only 6 months to 2 years, and
are making claims that they are THE source for
Manuka Products, claiming to be: North America’s
# 1 Active Manuka Honey Company from New Zealand.
same company now also claims to be the “First to
introduce UMF 16+ Active Manuka Honey to North
America” and many other fictional bold claims
that have nothing to do with the truth.
If it were
possible to look into the actual dates when they
registered their business name, domain
name, and you were to look at their phone records
and other substantial proof of really having been in
business for as long as they claim to be, you would
find out the truth about these pop-up companies
trying to imitate Manuka Honey USA.
Our company name is: Manuka Honey USA
Our domain is:
Our e-mail is:
Our Toll-Free Number is: 1-800 395 2196
Things to look out for when searching keyword terms
such as ‘manuka honey’, ‘active manuka honey’, etc.
is to be able to clearly differentiate between
authentic website www.manukahoneyusa.com
and “Copy Cats”, trying to look like us, or even link
to us, when we don’t share mutual linking.
"Copy Cat Companies" will try anything, to associate
themselves with Manuka Honey
USA in any shape or form, in an attempt to improve
or any other similarities, instead of building
their own identity and building their own
customer's trust in a genuine and honest way.
More about Companies trying to imitate Manuka
Honey USA in various shapes and forms:
We have found that there are online companies that
do the following things, such as use our Business
Name Idea by registering very similar domain
names, also ending in usa.com, trying to
confuse our customers into believing that they are
actually dealing with us, when in fact they are
dealing with a possibly fraud, fake, look-a-like
company that we are not associated to any
Can other companies use 'similar' domain
names as ours? Yes. Is it advisable to do so, or is
it better to create one's own identity online with
unique products and services? Definitively YES.
There are millions of products and services offered
online. It is easy to use one's own imagination and creativity and
stay away from imitating other brand name companies,
in an attempt to confuse potential customers. Following
is a short story regarding 'similar websites'...
Just 1 Example, how a private
individual tried to "copy cat" the Norton Antivirus
and sell his stuff instead!
One day, one of our staff
members needed to renew the
subscription to Norton Antivirus, the world-famous
computer company selling software to protect
computers from viruses. When our employee typed in
semantic.com she arrived at a website that looked
exactly like Norton Antivirus’s original website. It
had the same colors, look and feel.
Our staff member had no idea that she was dealing with a
"copy cat" company who who was trying to imitate the
authentic Norton Antivirus Company. This individual
was trying to profit off innocent people,
miss-leading them to his website for profit, all
because of the
slightest miss-spelling of the real website owned by Norton which
Also, if you happen to type symantic.com you will
end up again with a website using a miss-spelling as
"their" domain name. As soon as you land at that
website, it magically changes into winfixer.com
which just so happens to also be a "computer safety
company", similar to Norton Antivirus – but they
don’t have the Name, Trust and Reputation of Norton Antivirus
they just try to sneak up on the ‘big guys’.
So, after we received the CD disc in the mail that
our employee thought was purchased from the
original, one and only Norton Antivirus company, we
called up the company and asked for our money back,
because we were clearly deceived. The company did
not return our $55.00. So we contacted our credit
card company and reversed the charges.
when we checked back with the deceiving company's
website, after our complaint, and after getting our
money back, they changed their website completely.
It now has an ugly turquoise background color and is
set up very amateur-like – any kindergarten kid
could produce such an ugly website. Here again is the
changed website link semantic.com (please
understand, we are not going to put the www. in
front of that domain name, or we would have just
created a link to that deceiving company).
Also note, that after our
complaint, and the companies refusal to give us our
money back, the website actually put a Note on their
website, stating the following: Note: We are
NOT Symantec, the PC Company
(meaning Norton Antivirus).
For Norton Antivirus
CLICK HERE. Interesting. Well, we got our
money back, and put this company in it’s place. I
think they have learned their lesson, in not
deceiving people who shop online.
They must have
received A LOT OF
returns and requests
for money back from customers who were
Such immoral practices can result in the merchant
loosing his account. So, in the long run,
deceiving companies will "run out of luck" sooner or
later – so be watchful, ask questions, call a
company first to make sure that your dealing with
real people -
and most importantly:
KNOW who you are dealing with and
stick with reputable companies at all times!
Other ways in which Companies are trying to imitate
Manuka Honey USA:
Various companies have actually
stolen original text
that we wrote way back in 1994 from our website and
they copied and pasted it onto their website! Talk
about a "lack of creativity".
These companies are
obviously in a huge hurry to get their websites up
and running, and are willing to risk everything by
stealing our information, text, links, resources and
anything else from our website, just to jump-start
their business and start mingling online selling
Manuka related Products. These companies are
obviously only in business for making money
by charging more than double our price, ripping off
Some Companies are so scrupulous, to outright
our photo work and art work.
Here is the current list of “Copy Cat” Companies
that are NOT at all related to Manuka Honey USA in
any shape and form.
List of "copy cat companies"
ERAS Natural Sciences, 2186 Eastman Avenue, Suite # 104, Ventura, CA 93003
Online Companies trying to sell their
products, are not shy LYING to you!
Before dealing with any company online, call and ask
questions. Companies will lie to you on their
website typically about the following points and
How long they’ve been in business.
Companies want to sound like they have 10-20 years
of experience, when in fact, some of them have only
just started a new business, popped out a website
with other people’s content, and then call
themselves being ‘an expert’, or the ‘ultimate info
source’ for their product.
Number of employees:
This information does not have to be disclosed to the customer, but when asked, companies love to miss-represent the amount of employees they actually hire, in order to appear as a larger company...
Many companies can operate out of their home and garage, and there is nothing wrong with that. But every company should be willing to give at least a P.O. Box address and / or a physical address of where they do business. Companies can also operate out of a warehouse where access to the general public may not be permitted.
Companies like to exaggerate
certification processes, such as claiming that ALL their products are "organically certified", when in
fact it is a lie. A company claiming to be ALL
organically certified, better be ready to send their
customers a copy of the current organic
certification, and place it in every package sent to
their customers, or at least, POST the current, truthful, certificate on their website
with a functional link! Companies will offer this
information, but when you try to click on that link,
it just happens to be broken the day you surfed…
Terms and Conditions:
Be very suspicious, if a company's link leading to their "Terms and Condition" is NOT functional!
Ask yourself, what are they trying to hide? Some companies use a "tone in tone
color" that almost matches the color of the background of their website for their link: "Terms & Conditions", that a well-trained eye can hardly see. Don't they want
their customers to KNOW what their Terms and
Companies freely steel information,
photos, artwork, links and much more from their
direct competitors, thinking and hoping they will
never get caught:
they will warn everyone in their "legal section" of
their website, that their website content is "copy
righted", and no one is allowed to copy any part of
"their" website in any way – really?
Companies claiming exclusivity!
Terms used trying to make a potential
customer believe that a certain website / company is
the only website offering such and such a product.
We are the Only Company importing Manuka Honey from New Zealand..
We are the sole importers, or exclusive
We are the only company offering “Superior” Active Manuka Honey. This may give the impression, that ALL other companies are offering
"We are the only suppliers that ship from the US". The company claiming this phrase, has not surfed the internet since 1994. By spending just a few minutes online, they would have found out that Manuka Honey USA has been serving it’s clientele in the USA & Canada from the United States
since 1994 – soon after the internet was made available to the general public.
Companies claiming that UMF 16+ is the "highest UMF rating available in the United States" are wrong again. Manuka Honey USA offers a UMF Range between 12-16.
It all boils down to TRUST and HONESTY in the online or offline business!
Our staff at
Manuka Honey USA has been in business since 1994.
We had a retail store (offline business) for over 9
years, before relocating to Orlando, Florida in
2003. Our trained staff is friendly and
knowledgeable in every way.
We believe in honesty. What comes around, goes around. We still have
customers that have been with us since 1994, and many
other regular online shoppers.
We appreciate each and every one of our customers, and thank you for
shopping with us.
We stay in contact with our customers once a month, by publishing our informative FREE monthly Newsletter. To sign up, go to the top, left hand side of this page, inside the navigation bar, you will find a box "Free Monthly Newsletter", type in your email and confirm your registration.
You can count on us now and in the
What to do, before purchasing anything online:
So before you deal with any company online, in general, check them out first. Make sure that they are for real, test them, call and ask them questions. Call the Better Business Bureau or go directly to their
website at: www.bbb.com
Your ultimate Protection when placing orders
out a company FIRST, before buying anything!
Call the company
during regular business hours and ask questions
Better Business Bureau personally and
investigate if any complaints have been filed against the company you are intending to place an order
Once you have
taken the above safety precautions, go ahead and place your first trial order
Service: observe how long it takes to receive
your order, make notes on how you experienced
their Customer Service? Was the person on the
phone friendly AND knowledgeable, or did you
reach the order clerk, who has never actually used
the products from the company they work for?
Last, but not
least, after receiving your first order, usually
within 1-2 weeks, if you are happy with the
service and the products, and you are sure that
you are dealing with a reputable company –
stay with them.
Keep ordering from same
company over and over again, and also tell your
family, friends, neighbors and co-workers about your findings. This
way, good, honest companies will continue to grow, while "weed" companies will end up in the
"compost" of internet businesses.
We hope above
information about Manuka Honey USA’s History and the
valuable Tips on how to safely shop online, was
informative and valuable to you.